Inbound Customer Service, Inbound Customer Service, Inbound Customer Service, Inbound Customer Service, Inbound Customer Service!!!
Groomfield Recruitment are working on behalf of their leading client based in Wolverhampton. Due to growth they are looking for 5 x Customer Service Advisors to start ASAP on a permanent basis.
- Answering all incoming calls in a timely manner
- Dealing with questions and issues correctly
- Transferring calls through to the right person
- Updating databases
- Inputting information
- Ensuring issues are dealt with efficiently
- Updating personal details
- Use of a busy switchboard
Skills / Experience
- Customer service experience
- Experience of answering calls
- Excellent attention to detail
Hours – Monday to Friday between 8:30am – 19.30pm to include a rota weekend shift
*please note; due to the high volume of CV’s if you do not receive a response within 5 working days unfortunately on this occasion your application has been unsuccessful*