Customer Service Advisors – £15,269 – Birmingham City

16th May 2018

Customer Service Advisors – £15,269 – Birmingham City

Customer Service Advisors – £15,269 – Birmingham City

Groomfield Recruitment is working on behalf of their hugely successful company who have over 300 branches countrywide, they are seeking a Customer Service Advisors to join their vibrant team on a permanent basis.

The Role

We are looking for someone with excellent telephone communication and good organisational skills, used to working in a fast-paced environment and is looking for a new challenge. The successful candidate will be responsible for the following tasks:

  • Inbound and outbound telephones calls
  • Updating Excel spreadsheets
  • Liaising with internal and external customers’
  • Booking appointments

Skills / Experience of a Customer Service Advisors –

  • Proficient in the use of IT equipment
  • Good telephone manner
  • Ideally customer service experience in an office based environment / retail environment
  • Strong Microsoft Excel skills
  • Experience of dealing with high volumes of work
  • Able to work under own initiative and as part of a busy team

Salary – £15,269 per annum

After your probation period your salary will increase to £15,500 + incentives

Hours – 8.30am – 5.30pm

*** Please not due to high volume of applications if you had no response within 5 working days then please assume that on this occasion you have been unsuccessful***

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