Inbound Claims Handler – £19,000 – Sutton Coldfield

28th March 2018

Inbound Claims Handler – £19,000 – Sutton Coldfield

Groomfield Recruitment are recruiting for an industry leading specialist client based on the outskirts of Sutton Coldfield.

We are looking for a reliable, dedicated and experienced Inbound Claims Handler who can demonstrate excellent sales and customer service skills within a fast paced environment.



  • Proactively increasing the volume of new business via inbound calls and emails
  • To deliver exceptional, consistent and responsive sales service to both existing and potential customers
  • Securing that new and existing customers are happy with the process
  • Communicate with sources, clients, third parties and colleagues to maintain strong relationships
  • Maintain accurate records to all potential, existing and new claims through IT systems
  • Process and manage a successful conclusion to all new customers in line with the companies’ requirements
  • Supporting internal and external departments
  • Working towards personal and team targets
  • General up keep of all records



  • Previous sales experience with a busy targeted environment
  • IT Proficient
  • Excellent negotiation skills
  • Must be passionate and eager to succeed
  • Must be able to work on own initiative
  • Must hold a valid UK driving license



  • £19,000
  • Monday – Friday 9.00am – 5.30pm

Tagged as: Claims, Inbound Customer Service

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