Customer Service Agents- Immediate Starts

11th March 2020

Customer Service Agents- Immediate Starts

Are you available immediately?

 

Do you thrive in a customer-focused environment?

 

If so, we want to speak with you!

 

Our growing Client, based in Atherstone, are recruiting Customer Service Agents to join their vibrant team on a temporary to permanent basis.

 

Immediate starts are available. Successful candidates must be able to start on Monday 16th March.

 

Working hours will be on a rota basis between the hours of 7am – 7pm, Monday to Friday. You will also be required to work 1 in 4 Saturdays, 8am – 1pm.

 

Duties:

  • Handling inbound calls in a professional manner
  • Providing customers with accurate product and pricing information
  • Assisting with customer queries in a timely manner
  • Logging complaints onto the database
  • Communicating shipments statuses from the track and trace system
  • Delivering a high level of customer service at all times
  • Working to call targets and KPIs

 

Requirements:

  • Must be available to start on Monday 16th March
  • Previous experience within a customer service environment
  • Ability to work to targets and deadlines
  • Excellent telephone manner

 

Package:

  • £9.75 per hour
  • Opportunity of a permanent position within 12 weeks
  • Free car parking
  • Modern office environment

 

Please do not delay in applying, as immediate starts are available.

 

If you have not been contacted within 5 working days of your application, you are to assume that you have been unsuccessful on this occasion.

Tagged as: Customer Service, Inbound call handler, Inbound Customer Service

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